Privacy Policy
Last Updated: 6th October 2026
ART & AURA respects the privacy of its customers and is committed to protecting personal information collected through the website.
Information We May Collect
When customers place an order or contact us, we may collect:
• Name
• Email address
• Mobile number
• Billing address
• Shipping address
• Order details
• Payment transaction information
• Communication related to customer support
• Information voluntarily provided for customized orders
How We Use Information
Customer information may be used to:
• Process and fulfil orders
• Arrange delivery
• Process payments
• Communicate order status
• Respond to customer enquiries
• Handle returns/refunds
• Provide customer support
• Improve our website and services
• Comply with legal and regulatory requirements
Payment Information
Payments are processed through third-party payment service providers.
ART & AURA does not intentionally store customers' complete card details, CVV or other sensitive payment credentials on its own systems.
Sharing of Information
Customer information may be shared only where reasonably necessary with service providers such as:
• Payment gateways
• Courier/logistics providers
• Website/technology service providers
• Customer-support service providers
• Government, regulatory or law-enforcement authorities where legally required
Cookies
The website may use cookies and similar technologies to improve functionality, analyse website usage and provide a better customer experience.
Data Security
ART & AURA will take reasonable measures to protect customer information against unauthorized access, misuse, alteration or disclosure.
Policy Updates
This Privacy Policy may be updated from time to time. The latest version will be published on the website.
Let's Connect
Have a question about a creation, a custom request, collaboration or simply wish to know more about ART & AURA? We'd love to hear from you.
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